Frequently Asked About Our Terms
You must be of legal age in your region to hold an account on mpogoal slot. Depends on local law. We verify your age during account creation and may ask for ID at any time. Accounts opened by minors are closed immediately and funds are refunded to the original payment method.
Yes. Log into your account, go to Profile Settings, and update your email, phone or address. Identity details (name and date of birth) cannot be changed once verified; contact support if you need to correct them. Payment method changes take effect on your next deposit.
Go to Account Settings and select Close Account. Any balance is paid out to your registered payment method within 1-3 business days. Closed accounts cannot be reopened, but you can create a new account later. Your data is retained for 7 years per anti-money-laundering rules.
Daily withdrawal limits depend on your account verification level. Standard verified accounts can withdraw up to 50 million IDR per day. Higher limits apply if you provide additional documentation. These caps reset at midnight Jakarta time. Contact support to request a limit adjustment.
Yes. Any bonus or promotion you claim is governed by its specific terms plus our general Terms & Conditions. Bonuses are non-transferable, expire if not used within the stated period, and cannot be withdrawn as cash. You can see all active promotions and their terms on the Promotions page in the lobby.
Breaches — such as multiple accounts, fraud or collusion — result in account suspension or permanent closure. We confiscate any balance in the account. Depending on the breach, we may report you to local authorities. You can appeal a closure within 30 days by contacting support with evidence.
Yes. Open your account, go to Privacy & Data, and select Request Data Export. We compile your account activity, deposit and withdrawal history, and profile data into a downloadable file within 10 business days. The file is sent to your registered email as a secure link valid for 7 days.
